10. Doubtful Debts

	Half Year to		Fav/ (unfav) change on	Year to		Fav/ (unfav) change on

Total charge for doubtful debts by Region	Sep 03 $m	Mar 03 $m	Mar 03 %	Sep 03 $m	Sep 02 $m	Sep 02 %

Ongoing operations
Australia	161	160	(0.6)	321	108	large
Europe	126	151	16.6	277	381	27.3
New Zealand	11	-	large	11	(12)	large
United States	13	21	38.1	34	169	79.9
Asia	-	(10)	large	(10)	1	large

Total ongoing operations	311	322	3.4	633	647	2.2

Total disposed operations	-	-	-	-	50	large

Total charge to provide for doubtful debts	311	322	3.4	633	697	9.2


Total charge for doubtful debts by Division

Ongoing operations
Financial Services Australia	142	156	9.0	298	146	large
Financial Services Europe	119	135	11.9	254	378	32.8
Financial Services New Zealand	14	7	large	21	(5)	large

Retail Banking	275	298	7.7	573	519	(10.4)
Corporate & Institutional Banking	40	23	(73.9)	63	167	62.3
Other (incl. Excess Capital, Group Funding & Corporate Centre) ⁽¹⁾	(4)	-	large	(4)	(38)	89.5

Total Banking	311	321	3.1	632	648	2.5
Wealth Management	-	1	large	1	(1)	large

Total ongoing operations	311	322	3.4	633	647	2.2

Total disposed operations	-	-	large	-	50	large

Total charge to provide for doubtful debts	311	322	3.4	633	697	9.2

⁽¹⁾

Reallocation of the Group statistical provisioning reserve to the operating divisions in the year to 30 September 2002.

Movement in provisions for doubtful debts

	Year to Sep 03			Year to Sep 02

	Specific $m	General $m	Total $m	Specific $m	General $m	Total $m

Opening balance
Ongoing operations	553	2,022	2,575	586	2,180	2,766
HomeSide	-	-	-	-	27	27

Group opening balance	553	2,022	2,575	586	2,207	2,793

Movements relating to ongoing operations
Transfer to/(from) specific/general provision	746	(746)	-	788	(788)	-
Bad debts recovered	217	-	217	171	-	171
Bad debts written off	(1,015)	-	(1,015)	(985)	-	(985)
Charge to profit and loss	-	633	633	-	647	647
Foreign currency translation and consolidation adjustments	(38)	(116)	(154)	(7)	(21)	(28)

Movements relating to disposed operations
HomeSide
Charge to profit and loss	-	-	-	-	46	46
Provision no longer required	-	-	-	-	(70)	(70)
Foreign currency translation and consolidation adjustments	-	-	-	-	(3)	(3)

Vivid
Charge to profit and loss	-	-	-	-	4	4

Closing balance
Ongoing operations	463	1,793	2,256	553	2,022	2,575

Total provisions for doubtful debts	463	1,793	2,256	553	2,022	2,575