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Concise Annual Report 2004 - the Year the Facts the Future
ABOUT THE NATIONAL
We are an international financial services organisation that provides a comprehensive and integrated range of financial products and services. Our history traces back to the establishment of The National Bank of Australasia in 1858.

On August 11, 2004, the Group announced it would be structured around three regional businesses: Australia, Europe and New Zealand. These regions include the retail bank brands, Wealth Management and the transactional and custodial operations of the former Corporate & Institutional Banking division. In addition, we have a global business in Institutional Markets & Services, which focuses on debt, risk management and investment products for corporate and institutional customers. The new structure will take effect during the 2005 year.

Our retail bank brands are the National Australia Bank (Australia), Bank of New Zealand (New Zealand), Yorkshire Bank, Clydesdale Bank (United Kingdom), Northern Bank (Northern Ireland) and National Irish Bank (Republic of Ireland).

Our Corporate Principles
Our Corporate Principles have been developed to create and deliver consistently superior value to our:
  • Shareholders
  • Customers
  • Employees
  • Communities
Our core beliefs and values are based on the following principles:
  • We will be open and honest
  • We take ownership and hold ourselves accountable (for all of our actions)
  • We expect teamwork and collaboration across our organisation for the benefit of all stakeholders
  • We treat everyone with fairness and respect
  • We value speed, simplicity and efficient execution of our promises
And we do not have room for people who do not live our principles.

Click here to download a PDF of the Concise Annual Report 2004 (2,596KB)

 
Concise Annual Report 2004
Performance Overview
Chairman's Message
CEO's Message
The Board of Directors
Overview of the National
People, Leadership & Culture
Corporate Social Responsibility
Financial Services Australia
Wealth Management
Financial Services Europe
Financial Services New Zealand
Institutional Markets & Services
The Group Executive Committee
Concise Financial Report 2004
Shareholder Information