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Employee assistance programs

Each of our businesses provides a private and confidential counselling service. This service - the Employee Assistance Program - is available to all employees and their families. The counselling is provided by external qualified counsellers and covers a variety of issues such as stress management, health issues, relationships, grief and career advice.

Critical incidence trauma counselling is available in the workplace, as required, for all employees and customers who experience a traumatic event.

Supporting employees facing hardship

In Australia, the Dibbs and Massie Foundation provides financial assistance to permanent Australian based employees in financial hardship. Current and retired employees, widows, widowers or dependant children of deceased employees may also be eligible. Our CR Detailed Facts & Information pack  provides an annual update on the total value of grants provided by the Foundation to our Australian-based employees.

In New Zealand, the W.H.Hargreaves Trust provides assistance to employees past and present who find themselves in financial hardship. Our CR Detailed Facts & Information pack  provides an annual update on the total value of grants provided by the Trust to our UK-based employees.

In the UK, we are working with the Bankers Benevolent Fund to provide assistance to employees (past and present) who find themselves in situations of hardship and need.